Essential Care
Routine fixes and low-impact maintenance for stable systems.
- Bug fixes and minor corrective updates
- Routine compatibility checks
- Standard technical support during business hours
- Monthly activity summary
Monthly software maintenance and support plans — custom quotes based on your system scope and needs.
Custom pricing based on your system scope — no fixed rates published online.
Qimora provides software maintenance, updates, and technical support as recurring digital services. Every plan is scoped to your systems after we understand your needs.
Four maintenance levels — from routine care to mission-critical support. Final pricing is confirmed in your proposal after a technical review.
Routine fixes and low-impact maintenance for stable systems.
Medium-scope improvements, integrations, and performance work.
Major feature work and significant system enhancements.
High-impact work for uptime-sensitive, business-critical platforms.
All plans can include elements of the following, depending on your agreement and scope.
Diagnose and fix software defects, errors, and outages affecting your systems.
Keep systems compatible with APIs, third-party services, and regulatory changes.
Improve performance, usability, and efficiency without changing core behaviour.
Proactive monitoring, updates, and risk reduction to avoid future incidents.
Deployment, environment management, and continuity for cloud or on-premise hosts.
Remote support and consulting during agreed business hours.
Exact response times and uptime terms are confirmed in your signed agreement. Examples below reflect common commitments for managed systems.
Non-critical issues typically addressed within 1–3 business days; critical issues prioritised within hours, subject to your agreement.
99.5% availability target for managed systems per month, excluding planned maintenance and third-party outages.
Transparent summary of work completed, systems affected, and scope for the billing period.
Tell us about your systems, timelines, and priorities. We'll respond with a clear scope and honest proposal — no obligation.