How Qimora collects, uses, and protects your personal information.
Last updated: June 8, 2026
1. Who We Are
Qimora (Limited Liability Company) ("Qimora", "we", "us", or "our") is the data controller
responsible for personal data collected through https://qimora.io and related Services.
Commercial Registry: #290938 (Arab Republic of Egypt)
Address: 28 Obaid Makram Street, Nasr City, Cairo, Egypt
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you:
Visit our website and marketing pages
Submit contact, booking, or inquiry forms
Subscribe to newsletters or communications
Purchase or use our software, SaaS, maintenance, or technology Services
Access client or admin portals we operate on your behalf
Complete checkout through our online payment provider
This policy does not cover third-party websites, services, or applications that we do not
control, even if linked from our site. Please review their privacy policies separately.
3. Data We Collect
Depending on how you interact with us, we may collect:
3.1 Information you provide
Identity and contact details (name, email, phone, company, job title)
Account and authentication information for portals we provide
Billing and transaction references (payment is processed by our payment provider; we do not store full card numbers)
Messages, support tickets, meeting requests, and project requirements
Communications preferences and marketing opt-in status
3.2 Information collected automatically
Device and browser type, operating system, and general location (country/region level)
IP address, pages viewed, referring URLs, and interaction timestamps
Log files, error reports, and performance diagnostics
3.3 Information from third parties
Payment and subscription status from our payment provider
Calendar or meeting data when you book a consultation through integrated tools
Professional information from public sources or referrals, where lawful
4. How We Use Data
We use personal data to:
Provide, operate, maintain, and improve our Services
Process orders, subscriptions, invoices, and support requests
Communicate with you about your account, projects, and service updates
Send marketing communications where you have opted in (you may unsubscribe at any time)
Monitor security, prevent fraud, and enforce our Terms
Comply with legal, tax, and regulatory obligations
Analyze usage trends to improve our website and product experience
5. Legal Bases
Where applicable data protection law requires a legal basis, we rely on:
Contract: processing necessary to perform our agreement with you or take pre-contractual steps at your request
Legitimate interests: operating and improving our business, securing systems, and communicating about Services, balanced against your rights
Consent: where required for marketing emails or optional data uses — you may withdraw consent at any time
Legal obligation: where processing is necessary to comply with applicable law
6. Sharing & Processors
We do not sell your personal data. We share data only with trusted parties who assist us in
delivering the Services, under appropriate contractual safeguards:
Payment processors — payment processing, tax calculation, and subscription billing
Cloud hosting and infrastructure providers — application hosting, databases, and backups
Email and communication tools — transactional and support messaging
Analytics and monitoring services — website performance and error tracking, where enabled
Professional advisers — lawyers, accountants, or auditors when necessary
Authorities — when required by law, court order, or to protect rights and safety
We may also share data with your authorized team members or integrations you configure when
delivering client-specific Services.
7. International Transfers
Qimora is based in Egypt. Your data may be processed in Egypt and in other countries where
our service providers operate. Where personal data is transferred outside your jurisdiction,
we implement appropriate safeguards such as standard contractual clauses, provider certifications,
or other mechanisms recognized by applicable law.
8. Retention
We retain personal data only as long as necessary for the purposes described in this policy,
including to provide Services, meet legal and accounting requirements, resolve disputes, and
enforce agreements.
Account and contract data: for the duration of the relationship plus a reasonable period thereafter
Financial and tax records: as required by applicable law (often several years)
Marketing data: until you unsubscribe or object, plus a short suppression record
Server logs: typically for a limited rolling period unless needed for security investigations
When data is no longer needed, we delete or anonymize it where feasible.
9. Security
We implement technical and organizational measures appropriate to the nature of the data and
Services, which may include:
Access controls and authentication for systems and accounts
Encryption in transit (TLS) and, where applicable, encryption at rest
Regular backups and disaster-recovery procedures
Monitoring for unauthorized access and security incidents
Staff training and confidentiality obligations
No method of transmission or storage is completely secure. While we strive to protect your
data, we cannot guarantee absolute security. Please use strong passwords and notify us
promptly of any suspected unauthorized access.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
Access a copy of personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of data, subject to legal retention requirements
Object to or restrict certain processing activities
Data portability, where technically feasible
Withdraw consent where processing is consent-based
Lodge a complaint with a supervisory authority
To exercise these rights, email
info@qimora.io. We may need to
verify your identity before responding. We aim to respond within applicable statutory timeframes.
If you are in the European Economic Area or United Kingdom, you may also have rights under
GDPR/UK GDPR. If you are in California or other U.S. states with privacy laws, additional
rights may apply — contact us for details.
11. Children
Our Services are directed at businesses and professionals. We do not knowingly collect personal
data from children under 16 (or the applicable age of digital consent in your jurisdiction).
If you believe we have collected data from a child, contact us and we will delete it promptly.
12. Egyptian & Applicable Law
As an Egyptian company, we comply with applicable Egyptian laws and regulations regarding
personal data, information technology, and cybercrime prevention, including measures related
to unauthorized access, data breach notification where required, and lawful processing of
personal information.
Where we process data on behalf of business clients, those clients remain responsible for
ensuring lawful collection and use of their end-users' data, and we act as a processor
according to agreed terms.
Mail: 28 Obaid Makram Street, Nasr City, Cairo, Egypt
We will investigate complaints and respond within a reasonable timeframe. If you are not
satisfied with our response, you may have the right to contact your local data protection
authority.
14. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page
with a revised "Last updated" date. Material changes may be communicated by email or in-app
notice where appropriate. We encourage you to review this policy periodically.